License

License Types

SolidConnect has a few different license types:

• Trial: you can request a trial directly from the application. Only one trial can be requested per computer

• Subscription: When you have a paid subscription to SolidConnect you have access to tokens, tokens allow you to unlock features of SolidConnect. Each feature requires some amount of tokens, but you can activate/deactivate these features after a delay, this way you can choose/test/change different features or move them to a different user of the same license.

• Beta test license: For specific users we give out a beta test license, this license is the only license that works on our beta version, this same license also allows you to use the release version on the same computer.

• Offline license: For specific users an offline license is possible, this is only for users who cannot give internet access to SolidConnect. The activation for this license is described below.

The license system of SolidConnect can take some time, please be patient while it is busy.

If you experience slow startup due to Checking License every time you start SolidConnect, please contact support

License Manager

To get to the license manager you can click the Trial / Activate button in the popup below that should appear when starting SolidConnect without a license:

Alternatively you can open the license manager with the button at the top right of SolidConnect main window.

The license manager looks like this:

Here you can get a trial, activate a key and activate/deactivate features using tokens

Request a Trial

1. In the license manager window, press the big button that says ‘Get a free trial’ at the top. If this button says ‘Trial already used’ you probably have already requested a trial before on this computer, if you believe this is wrong, contact Enginia.

2. Another window will popup asking for some basic information such as your name, company and email address. Once you are done entering your information, press Confirm.

3. Please wait while your trial is being requested. If the loading window disappears without an error, your trials should be active.

Activate a License

1. In the license manager window, press the big button saying ‘activate your key’ . If this button says ‘activate a different key’ you likely already have a license, you can press it if you want to activate a different key. You can always re-activate your current key, it might help resolve issues.

2. If the loading window disappears without an error, your license should be active.

Using Tokens

If you have an valid license you should see activate/deactivate buttons besides each feature as shown below:

Every feature of SolidConnect costs some tokens, the Export feature shown above costs 4 and is currently not active

You can press activate to spend 3 tokens to activate this feature. You can see how many tokens are available in the License info section:  Please wait patiently while your tokens are being checked and activated.

You should see your export feature is now active

You can press deactivate, to deactivate the feature again and free those token for other features or computers. This however has a delay of 24h, you cannot immediately deactivate a feature after activating it. Please wait patiently while your tokens are being checked and deactivated.

Offline License Activation

1. Install SolidConnect on the destination computer

2. Go to the application files and run ‘Activate Offline License Step 1’

3. A window will popup with a unique code for that computer

4. Send this code (along with you activation key) to us, we will then send back a ‘computer key’ which you need to finish the activation

5. When you have received your computer key, go to the application files and run ‘Activate Offline License Step 2’

6. A window will popup, enter your activation key, press ok

7. A second window will popup, enter the computer key you received from us, press ok

8. If no warning pops up, your license should now be active, you can run SolidConnect normally to verify.

If you want to deactivate this license, you will need to go to the application files and run ‘Deactivate Offline License’ then send this verification code to Enginia (valid for 1 day).

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