Slow startup / license check

Question

My SolidConnect takes long to start, specifically the License check step

Answer

SolidConnect should only do a full license check periodically as long as it has succesfully validated with the license server recently. There has been situations where SolidConnect thinks it hasn’t, causing it to do a full check every time.

We are trying to investigate this issue, if you are experiencing this issue, please contact support.

Try the following steps to resolve this issue:

1. Close SolidConnect

2. Go to C:\ProgramData\SolidConnect and delete license.daysOffline.txt

3. Start SolidConnect